Privacy Policy
Effective Date: August 21, 2026 Last Updated: August 21, 2026
Introduction
All Out Roofing, LLC (“All Out Roofing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights you have regarding your personal information.
This policy applies to information collected through:
- Our website at https://alloutroofs.com
- Contact forms, estimate requests, and lead capture forms on our website
- Phone calls, text messages (SMS), and emails to All Out Roofing
- In-person consultations, inspections, and service appointments
Information We Collect
Information you provide directly:
- Name, mailing address, phone number, and email address
- Property information, including address, roof condition, age, and service history
- Photographs of your property submitted for inspection or damage assessment
- Payment and financing information when you engage us for services
- Communications you send us, including form submissions, emails, text messages, and phone calls
Information collected automatically:
- IP address, browser type, and device information
- Pages visited, time spent on our site, and referring website
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide free estimates
- Schedule and conduct roof inspections
- Perform contracted roofing services and manage active projects
- Process payments and coordinate financing through partners such as Acorn Finance and GoodLeap
- Send you appointment confirmations, service updates, and project status messages
- Provide customer support
- Send occasional promotional messages, such as post-storm inspection outreach and seasonal specials, only if you have opted in to receive them
- Register warranties with manufacturers such as CertainTeed
- Improve our website and services
- Comply with legal, tax, and regulatory obligations
Text Messaging (SMS) — Data Sharing and Consent
If you provide your mobile phone number and opt in to receive text messages from All Out Roofing:
- Customer data is not shared with 3rd parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
All Out Roofing Messaging Terms and Conditions
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The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, and any promotion of our products and services.
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You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
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If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@alloutroofs.com.
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Carriers are not liable for delayed or undelivered messages.
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As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
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If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
How We Share Your Information
We do not sell your personal information. We may share information with:
- Financing partners (Acorn Finance, GoodLeap) — only when you apply for financing through us
- Insurance companies — when you request that we assist with an insurance claim
- Manufacturers and warranty providers (e.g., CertainTeed) — to register warranties for your roof
- Subcontractors and service providers — who help us deliver services, such as payment processors, scheduling tools, and website analytics providers
- Legal authorities — when required by law, subpoena, or court order, or to protect our rights and safety
We do not share mobile opt-in or SMS consent data with any third party for any purpose.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to remember your preferences, analyze site traffic, and improve your experience. We use tools including Google Analytics for site analytics. You can control cookies through your browser settings; disabling cookies may affect site functionality.
Data Retention
We retain your personal information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Typical retention periods:
- Estimate and inquiry records: 3 years
- Completed service records and warranties: length of the manufacturer warranty (up to 50 years for CertainTeed products) plus 7 years
- Financial and tax records: 7 years
Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time (text STOP for SMS, unsubscribe from emails, or call us)
- Opt out of the sale of your personal information (we do not sell personal information)
To exercise any of these rights, contact us at info@alloutroofs.com or (281) 769-4282.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.
Third-Party Websites
Our website may link to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this policy indicates when it was last revised. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
All Out Roofing, LLC 25220 Kingsland Blvd, Ste 100 Katy, TX 77494 Phone: (281) 769-4282 Email: info@alloutroofs.com Website: https://alloutroofs.com